Refunds & Cancellation Policy

At Becoming Box, we believe in transparency and clear expectations so you can subscribe with confidence.

Subscriptions & Billing

Becoming Box is a recurring monthly subscription.

By subscribing, you authorize recurring charges according to the plan selected at checkout.
Billing occurs on the date disclosed during signup.
You may manage or cancel your subscription at any time through your customer portal before the monthly billing cutoff.

Once a billing cycle has processed, that month’s box is considered in production and cannot be canceled.

Because each Becoming Box is curated and prepared specifically for subscribers:

We do not offer refunds for orders once they have been processed.
If your box arrives damaged, defective, or missing items, please contact us within 7 days of delivery, and we will make it right.

Refunds or replacements are evaluated on a case-by-case basis and require proof of issue (such as photos of damage).

For launch periods or special pre-order boxes:

Payment is collected at checkout.
Boxes ship according to the estimated timeline stated on the product page.
By completing your purchase, you acknowledge and accept the disclosed shipping timeline.

Subscriptions may be canceled through your customer portal prior to the billing cutoff for the upcoming month.
Cancellations made after a charge has processed will apply to the following billing cycle.

If you have questions about refunds, cancellations, or your subscription, please contact us at:

We’re here to help.

Last updated: [January, 2026]